Dear Fidelco Family,

Fidelco Guide Dog Foundation’s success is only possible because of you – our incredible community of clients, supporters, volunteers and friends. As we deal with the  (COVID-19) situation, we are reaching out to keep you informed about the steps we are taking to keep everyone as safe as possible.

The following are precautions we are taking now. We will continue to closely monitor guidelines set forth by the Centers for Disease Control (CDC) and the State of Connecticut, and will adapt our plans accordingly:

  • Effective Tuesday, March 17, the Bloomfield campus is closed to all but the essential personnel who manage the Pup House, Kennel, Vet MD, Puppy Raiser and Training departments. We are managing shifts to limit interaction between people and limit any potential spread of the virus. It is important to note that dogs cannot be infected with coronavirus, but the virus can live on the surface of their bodies.
  • The Wilton facility is closed until further notice.
  • All other Fidelco people will be working remotely and do have access to telephone lines and email, so please contact them if you have questions or concerns.
  • We are asking that our puppy raisers maintain a 30 day supply of food. Fidelco has a supply of food and is actively working to increase stores.
  • On-campus events are canceled until further notice. This includes puppy classes.
  • With Fidelco clients living all over the country and in Canada, we are currently suspending follow-up visits. Guide dog placements are suspended. We will be in close contact with our clients to reschedule as soon as it is safe to do so.
  • As always, we are available to all our clients via our 24/7 “hotline” to answer questions and address concerns about their guide dogs.

We will continue providing updates to keep you informed of what we are doing to carry our mission forward while exercising caution. We are deeply grateful for your support and appreciate our Fidelco family and community now more than ever. Sending you and your loved ones our best wishes as we all navigate this developing situation together.


- Fidelco Guide Dog Foundation

Check back for periodic updates.